Responsive IT support
When something breaks, we troubleshoot remotely during business hours, in French or English. For a P1 emergency in Greater Montreal, our target is on-site within about two hours when required.
What's included
- Remote support during business hours (Mon–Fri, Montreal time)
- P1 on-site : ~2 hour target, Greater Montreal (business hours)
- Email, connectivity, printers, common apps, M365 access
- Reach us by email or phone : you know who answers
- Clear escalation when an on-site visit or project is needed
- Follow-up notes for recurring issues