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What happens during a free IT assessment

No jargon, no hard sell — here's how a free IT assessment works with Atlas Numérique.

Hesitant to fill out a form because "free assessment" often sounds like a disguised sales call? Here's exactly what happens when you request an assessment with Atlas Numérique — and what doesn't.

Step 1 — Your message (5 minutes)

The form asks for essentials: name, business, email, phone, team size, and optionally your biggest IT headache ("email keeps failing," "no backups," etc.).

No credit card. No download. No account to create.

Step 2 — Our reply (within 1 business day)

A human reads your message — not a bot. We reply by email or phone to schedule a short discovery chat (30–45 minutes), in French or English — your choice.

If it's not a good fit (timing, scope, location), we say so clearly. No aggressive follow-ups.

Step 3 — Discovery call (30–45 min)

We cover practical questions:

  • How many people, how many devices (Windows, Mac, mobile)?
  • Who handles IT today?
  • Email: Microsoft 365, Google, other?
  • Backups: is there a plan? When was a restore last tested?
  • Security: MFA in place? Recent incidents?
  • What worries you most right now

We explain how a managed IT retainer works (monitoring, patching, support, M365) — without publishing fixed prices on the site. Every business is different; a proposal comes after, if you want to go further.

Step 4 — Custom proposal (if relevant)

Within two business days after the call, you receive a written quote: scope included and excluded, recommended package, M365/RMM pass-through if applicable, and next steps.

You decide. Sign, think it over, or pass — no pressure.

What we don't do

  • We don't connect to your systems without written agreement.
  • We don't charge for the assessment or discovery call.
  • We don't sell hardware or software you don't need.
  • We don't promise a "starting at" price on the website — the proposal reflects your reality.

Why it's free

A serious SMB wants to see how you work before committing. The assessment lets both sides qualify the fit — and gives you useful priorities even if you don't sign right away.

Ready?

Request a free assessment. We reply within one business day.

Ready to review your IT setup?

Request a free assessment — we reply within one business day.

Free IT assessment